Tower Numerics (TNX) is the developer of the most popular software for tower design. If you want to join us in our mission to make the best software in its class, please email your resume and a cover letter to jobs@towernx.com, explaining why you would like to work for TNX.

Technical Support Engineer

Required qualifications:

BS or MS in Civil Engineering (Structural).
Proficiency in structural steel design (AISC).
Experience in using structural analysis and design software.
Excellent communication skills, including technical writing.

Job responsibilities:

Customer technical support by email and telephone.
Advising clients on effective application of the software.
Assisting users in troubleshooting software issues.
Verification of bugs, testing of fixes, and full product testing for new version releases.
User training (classroom and online).
Reviewing and expanding software documentation.

Location: Lexington, MA. Telecommuting may be considered.

TNX offers excellent compensation, commensurate with experience, and comprehensive benefits.